Last Updated: 19-08-2026

Takxila AI Academy ("Takxila", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have, in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian law.

By using academy.takxila.in or our apps ("Service"), you agree to the practices described in this Policy.

1. Who We Are

We are the Data Fiduciary responsible for your personal data under the DPDPA:

Takxila, operating as Takxila AI Academy
Office No. 5, Solitaire Business Hub, Building No. D, 5th Floor, Viman Nagar, Pune, Maharashtra 411014, India

2. Personal Data We Collect

Data you provide directly:

• Name, email address, phone number at registration
• Payment details processed via Razorpay; we do not store full card numbers
• Course progress, quiz responses, and certificate records
• Information you submit via support requests or forms

Data collected automatically:

• Device information, browser type, IP address
• Usage data such as pages visited, time spent, and course interaction via cookies and similar technologies

3. How We Use Your Data

• To create and manage your account and deliver purchased course content
• To process payments and issue invoices or receipts
• To track your course progress and issue certificates
• To send course-related communications, updates, and, with your consent, promotional messages via email or WhatsApp
• To respond to support requests
• To improve our courses and platform based on aggregated usage patterns
• To comply with legal obligations under Indian law

You may withdraw consent for non-essential processing, such as marketing communications, at any time by contacting support@takxila.in, without affecting the lawfulness of processing carried out before withdrawal.

4. Sharing of Personal Data

• Payment processing: Razorpay, to process your transactions securely.
• Hosting infrastructure: our hosting provider, to store and serve platform data.
• WhatsApp Business communications: if you opt in, via our WhatsApp Business API provider, for course updates and support.
• Legal requirements: where required to comply with applicable law, regulation, or a valid legal request from a government authority.

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as your account is active, and for a reasonable period thereafter to comply with legal, accounting, or reporting obligations. Financial records may be retained for periods required under applicable Indian tax and accounting law, after which data is securely deleted or anonymized where appropriate.

6. Your Rights as a Data Principal

• Access a summary of the personal data we hold about you
• Correction and updating of inaccurate or incomplete data
• Erasure of your personal data, subject to legal retention obligations
• Grievance redressal and nomination rights where applicable
• Withdraw consent at any time for processing based on consent

To exercise these rights, email support@takxila.in. If you are not satisfied with our response, you may use any escalation mechanism available under applicable Indian data protection law.

7. Data Security

We implement reasonable security practices and procedures, including encryption of payment data in transit, restricted access controls, and security reviews, to protect your personal data against unauthorized access, alteration, or disclosure.

8. Children's Data

Our Service is not intended for children under 18 without the consent and supervision of a parent or legal guardian. Where a course is specifically designed for minors, we collect and process a minor's data only with parental or guardian consent where required by applicable law.

9. Cross-Border Data Transfer

Where personal data is transferred or stored outside India, we take steps intended to ensure such transfer complies with applicable Indian law and any restrictions notified by competent authorities.

10. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences such as language and theme, and understand how our Service is used. You can control cookie settings through your browser; disabling cookies may affect certain features of the Service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may be notified via email or a prominent notice on the Service before they take effect.

12. Contact Us / Grievance Officer

Grievance Officer: [Name]
Takxila AI Academy
Office No. 5, Solitaire Business Hub, Building No. D, 5th Floor, Viman Nagar, Pune, Maharashtra 411014
Phone: +91 7276607776
Email: support@takxila.in
Contact Us page